The business landscape of 2023 was a mixed bag, offering both bouquets of roses and thorns. Ten moments stand out, not just for their headlines, but for the lessons they whisper.
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When we talk about process transformation, what comes to our mind are the obvious elements that include process, technology,
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The last few months have changed our lives with large numbers of people working from home under lockdown
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Every business has always needed customers, but today they are impacting businesses much more than ever before.
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When an entrepreneur begins his journey, his focus is to manufacture products of high quality and make sure it's bought by large number of consumers.
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Building a culture of quality requires top management to participate in quality initiatives
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We all know the famous quote, “The customer is always right.”
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Online portals can’t wipe them out.
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Customer-centricity simply speaking means bringing customers at the centre of the enterprise and aligning strategies,
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