5 Business Process Lessons From The Oscars Goof-Up

This article appeared in The Huffington Post on Mar 7, 2017   I had written sometime back that 2016 was a year of the unexpected. It now seems as if the trend is continuing into 2017. Who would have thought that the venerable Oscars would feature a monumental goof-up, wherein the wrong film was announced as the winner in the…

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7 Reasons Why People Around You Could Be Phubbing

The article was originally published in The Huffington Post on 19 Feb, 2017   Technology has quietly changed our lives, both for good and bad. Yes, technology has improved productivity, helped to digitally reconnect with friends, but it has also resulted in behaviours which are disengaging. One such awful behaviour is phubbing, defined as: “To ignore (a person or one’s…

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Is This A Lost Decade for Quality in India?

[ Originally published in The Huffington Post on Feb 25, 2017 ] Quality has been a key pillar for enhancing India’s competitiveness. We have world-class institutions known for quality as well as businesses that produce flawless products. These achievements have been possible because of the efforts of the last three decades.   If you closely look at the last three…

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6 Reasons Why Forgetting The Bitterness of The Past Will Make Your Life Better

The article was first published in The Huffington Post on Feb 9, 2017   We often struggle to heal the wounds in our lives. These are hurts and bitterness from the past that continue to haunt us. There could be myriads of reasons for these hurts—you felt left out in the last promotion, someone you held dear deserted you, you…

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5 Management Lessons From The Samajwadi Party Imbroglio

The article originally published in The Huffington Post on Feb 2, 2017   The recent developments in the Samajwadi Party are much like a Bollywood pot-boiler, engaging the audience and also requiring suspension of disbelief! No one ever thought that the strong man of Indian politics and a powerful regional satrap would be challenged by his own son, but there…

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5 Lessons For The C-Suite From The Wells Fargo Banking Scandal

This article was first published in The Huffington Post on Jan 16, 2017 Wells Fargo had been a darling of sorts in the financial services world. It was one of the few American banks which reported a profit increase the financial crisis. Until the news of the scandal broke out in the first week of September, Wells Fargo had been…

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4 Reasons Why Politicians Are So Liberal With Lies

[Originally published in The Huffington Post on 8th Dec 2016] We regularly come across politicians who lie or twist the truth. They lie on TV panels, they lie during rallies, they lie in interviews. And each time, they do it with confidence and conviction, however outlandish the claim.   Remember when Trump said Obama was the founder of ISIS or…

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How Coffee—And Cafés—Improve Productivity At Work

  This article originally appeared in The Huffington Post on Dec 12, 2017 Disclaimer: I have not been hired by any coffee brand to extol the virtues of the beverage or of cafés—I’m only writing about what I observe and experience! It’s so true that a lot can truly be achieved over coffee. But why? That’s the question I want…

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4 Questions Indian Manufacturing Should Ask After The US Bedsheet Scandal

The piece originally appeared The Huffington Post Dec 1, 2017 As the India media got engrossed in demonetisation, the Tata boardroom battle and the US elections, a certain rather scandalous bit of news about a leading Indian textile company, against which class action suits are being filed in the US, seemed to have been largely ignored. This manufacturer had apparently…

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