SERVICES

3.1 ADVISORY SERVICES

Debashis Sarkar helps organisations to improve their performance in one or more of the following ways:

  • Lean Transformation
  • Vision, Mission & Value Development
  • New Trajectory Preparation
  • Performance Improvement Coaching
  • Business Process Reengineering
  • Customer Experience Transformation
  • Customer Promise Formulation
  • Change Management
  • Strategy Deployment
  • Quality Transformation
  • Chronic Problem Resolution
  • Total Efficient Enterprise

Our proprietary deployment models::

3.2  Speaking
SPEAKING

Debashis Sarkar is a much sought after speaker and delivered keynotes, chaired & spoken in conferences, moderated panels and facilitated workshops. His topics of interest are the following:

  • Lean Management
  • Customer Experience
  • Change Management
  • Workplace Leadership
  • Quality Management
  • Workplace Leadership

He has been invited to speak in the following countries:

  • United Kingdom
  • UAE
  • Thailand
  • Philippines
  • Singapore
  • China
  • Israel
  • Kenya
  • India

His Keynotes are customized for the occasion and enmesh theory with practice. They are replete with real life examples backed with reasons from psychology and behavioural economics.

Recent Speaking Engagements

The following are some of his recent speaking engagements:

  • Lesson in Lean Management
  • Imperatives of Change
  • How Can I Help You – Mistakes to Avoid in Customer Experience
  • Service Excellence from World Over
  • What no one told me when I stared my life in corporate world – Leadership blind spots to avoid
  • Why Quality Efforts Fail in Organizations
  • What Makes a Great Change Leader
  • The Known Unknowns of Quality & Performance Improvement
  • The Eight Habits of Highly Effective Lean Leaders
  • Being a Boss – The Do’s and Don’t’s
  • The Art and Science of Influence

 

3.3 Facilitation

 

FACILITATION

Debashis Sarkar works with top management of organisations to help them facilitate key management processes that have a strategic impact. He comes in as a neutral person, gets the best of participating leaders and ensures desired outcome. .

The following are some of the organisational management processes on which he been involved:

  • Visioning
  • Strategic Planning
  • Strategy Deployment
  • Metrics Formulation
  • Values Identification
  • High Performing Talent Identification
  • Strategic Project Identification and Prioritisation

 

3.4 Workshop

 

WORKSHOPS

Debashis Sarkar helps to build capabilities for organisations in the domain of performance improvement by delivering customized workshops and training programmes. Each one his workshops are designed and created to meet the unique needs of the organisation. His workshops and trainings are targeted towards the following:

  • Getting Leadership Alignment
  • Building Leadership Capability
  • Enhancing Technical Skills
  • Creating Awareness

 The following are some of the customized workshops delivered by him in the past:

Leadership Alignment

  • The Lean Leadership
  • Leading for Quality
  • Leading for Customer Service
  • Leading with New Behaviours

Leadership Capability

  • The Art of Influence
  • Building a Service Enterprise
  • Metrics for Success
  • The Customer Experience Workshop
  • Leadership Blindspots
  • Being the Boss – How to be successful!
  • The TQM Workshop
  • The Change Management Workshop
  • The Imperatives of Change
  • Leading for success

Technical Skills

  • The Lean Management Workshop
  • The Process Management Workshop
  • Customer Journey Mapping Workshop
  • Lean for Service
  • 5S for Service & Offices
  • Value Stream Mapping

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