The philosophy behind his writing and his books is to share his experiences and learning

Dubai

Ten Lessons from Ten Business Moments & Trends of 2023

The business landscape of 2023 was a mixed bag, offering both bouquets of roses and thorns. Ten moments stand out, not just for their headlines, but for the lessons they whisper.

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Top three pre-process transformation actions to ensure success

When we talk about process transformation, what comes to our mind are the obvious elements that include process, technology,

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Five process excellence areas to focus on in a Covid-19 world

The last few months have changed our lives with large numbers of people working from home under lockdown

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Demand, expectation and robots

Every business has always needed customers, but today they are impacting businesses much more than ever before.

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Does A Company Really Care About Its Customers: These Three Instances Will Tell You

Organisations aspire to be customer-centric. They launch big transformation programs to try and align...

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These Are The Two Things That Customers Expect From A Business

What do customers really want?

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5 Not-So-Obvious Strategies For Better Problem Solving

Problem solving is an integral part of all business organisations.

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Four principles of organisational excellence which every small business should know

Embedding excellence is the aspiration of all small businesses.

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5 Business Process Lessons From The Oscars Goof-Up

I had written sometime back that 2016 was a year of the unexpected.

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