5 Business Process Lessons From The Oscars Goof-Up

This article appeared in The Huffington Post on Mar 7, 2017   I had written sometime back that 2016 was a year of the unexpected. It now seems as if the trend is continuing into 2017. Who would have thought that the venerable Oscars would feature a monumental goof-up, wherein the wrong film was announced as the winner in the…

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7 Reasons Why People Around You Could Be Phubbing

The article was originally published in The Huffington Post on 19 Feb, 2017   Technology has quietly changed our lives, both for good and bad. Yes, technology has improved productivity, helped to digitally reconnect with friends, but it has also resulted in behaviours which are disengaging. One such awful behaviour is phubbing, defined as: “To ignore (a person or one’s…

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Is This A Lost Decade for Quality in India?

[ Originally published in The Huffington Post on Feb 25, 2017 ] Quality has been a key pillar for enhancing India’s competitiveness. We have world-class institutions known for quality as well as businesses that produce flawless products. These achievements have been possible because of the efforts of the last three decades.   If you closely look at the last three…

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6 Reasons Why Forgetting The Bitterness of The Past Will Make Your Life Better

The article was first published in The Huffington Post on Feb 9, 2017   We often struggle to heal the wounds in our lives. These are hurts and bitterness from the past that continue to haunt us. There could be myriads of reasons for these hurts—you felt left out in the last promotion, someone you held dear deserted you, you…

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4 Reasons Why Politicians Are So Liberal With Lies

[Originally published in The Huffington Post on 8th Dec 2016] We regularly come across politicians who lie or twist the truth. They lie on TV panels, they lie during rallies, they lie in interviews. And each time, they do it with confidence and conviction, however outlandish the claim.   Remember when Trump said Obama was the founder of ISIS or…

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3 Leadership Lessons From Tata’s Boardroom Coup Against Cyrus Mistry

[ This article was originally published in The Huffington Post on Nov4, 2016 ]   Anyone who reads/watches the news is aware of how Cyrus Mistry was made to resign by the board as chairman of Tata Sons. The dramatic ouster created headlines—the Tata group is one of the most respected companies of India and this sudden change has surprised…

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Eight deadly faux pas of continuous improvement

HAVE YOU EVER wondered why continuous improvement initiatives such as lean, Six Sigma, Baldrige, and others fail? The initiatives are typically launched with a big splash but then subside to a ripple. This article presents the continuous improvement faux pas of many companies that I have observed very closely over the last several years. Although each company has its own…

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Taking over as a Process Excellence Leader? Ten Things you must do in first 90 days

Source – Originally Published on Jun 4, 2013 in processexcellencenetwork.com What you learn about your company in the first couple of months as Process Excellence leader is critical to determining how effective you’ll be, argues contributor Debashis Sarkar. Here are the 10 things you can’t afford to not to know about your company.  So you are just about to take…

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5 Things Process Excellence Leaders can learn from Nurses

Source – Originally Published on May 21, 2013 in processexcellencenetwork.com In honour of the recent World Nursing Day, Debashis Sarkar looks at five things process excellence professionals can learn from nurses. You all would probably agree that nursing is probably among the noblest profession on earth. Since Florence Nightingale laid the foundation of transforming nursing from that being a domestic…

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15 Types of Process Excellence Professionals

Source – Originally Published on Jun 27, 2012 in processexcellencenetwork.com How to recognize a Toolophile from a Power–Point Maestro Process excellence professionals come in a variety of shapes and sizes, says PEX Advisor Debashis Sarkar. Here how’s to recognize them and how you can make sure you use their strengths to your advantage. Whether they’re experts in improvement methodologies like…

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