Lessons on Quality Management from Kobe Steel

The article was originally published in Quality Digest on March 26, 2018 The cheating at Kobe Steel shook not just Japan but the entire manufacturing world. As Kobe Steel CEO Hiroya Kawasaki revealed, about 500 companies had received its falsely certified products, which affected not only those companies but also its entire supply chain. However, the issue at Kobe was only the…

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