The philosophy behind his writing and his books is to share his experiences and learning

Dubai

8 Wastes of Lean Manufacturing in a Services Context

Anything that does not add value to the customer is a waste. Waste only adds to time and cost.

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15 Ways to Tell if You’re a Process Centric Company

Does your company leadership treat processes as strategic assets? If not,

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Challenges of Service Lean Implementation

Lean implementation can be quite challenging in a service organization.

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What is Lean in a Service Context?

Lean manufacturing has been around for quite sometime.

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Lean Services: Asia’s Preeminent Deployment Leader Gives Global Insights on Lean Six Sigma for Services

While Lean has been an effective process improvement method for the manufacturing industry,

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