6 Reasons Why Real-World Stores Are Here To Stay

The piece first appeared in The Huffington Post on October 1, 2017 With the rise of online retailers many observers had written the obit of physical stores. However, it’s clear that they jumped the gun. Physical stores keep popping up and even online retailers—like Amazon—are dabbling with real-world outlets to maintain their relevance. In India, too, we are seeing online…

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How To Not Serve Your Customers Deep-Fried Lizards

[The article was originally published in The Huffington Post on 15th Mar 2017]   Recently, a pregnant woman found a fried lizard amidst her fries in a McDonald’s outlet in Kolkata. The news caused much consternation, given that most people believe McDonald’s to adhere to international-level hygiene standards. Thus was clearly a food safety violation that could have caused real…

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