360 Degree Metrics for Lean Transformation
While embarking on a holistic Lean transformation, I have seen practitioners struggle to come up with metrics.....
Continue ReadingTag: Customer Centricity
Value Contribution of Processes
In my last column we discussed the eight wastes of Lean. We also looked at the various examples from the service sector.
Continue Reading
Value Contribution of Processes
In my last column we discussed the eight wastes of Lean. We also looked at the various examples from the service sector.
Continue Reading
