The philosophy behind his writing and his books is to share his experiences and learning

Dubai

Does A Company Really Care About Its Customers: These Three Instances Will Tell You

Organisations aspire to be customer-centric. They launch big transformation programs to try and align...

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Here Are 7 Reasons Why Teams Often Leak Information

In recent days we have been reading about leaks from the White House.

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10 Good, Bad And Ugly Shades Of ‘Choice’ In Business

Choice is such a powerful concept. We all love it. When we have choice it gives us a sense of autonomy and control.

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Use These Eight Guiding Principles To Build A Customer-Centric Company

Customers are the reason why businesses exist. Many businesses want to be customer-centric and spend time,

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Are Slackers Dragging Your Team Down?

Teams are an integral part of all organisations. Without an aligned team it's almost impossible...

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4 Lessons For Business Leaders From AAP’s Downhill Slide

The Aam Aadmi Party was an experiment that promised exceptional results.

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3 Ways In Which United Airlines Could Have Averted The David Dao Mess

The brutal "deplaning" of Dr David Dao from a United Airlines flight, which ended with him bleeding, bruised and concussed,

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3 Subtle Ways To Persuade Your Team To Comply With Requests

Persuading a team, or just about anyone, to do something can be quite an uphill task.

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5 Not-So-Obvious Strategies For Better Problem Solving

Problem solving is an integral part of all business organisations.

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