Deb and his firm partner with companies to address operational challenges that hinder their competitiveness.

Their assignments focus on reducing costs, boosting sales, enhancing productivity, embedding customer-centricity, mitigating operational risks, elevating the customer experience, and improving ways of working.

Below is a partial list of assignments delivered to date:

• Building a customer-centric enterprise for a leading American packaging company
• Leading a lean transformation for a UAE-based bank
• Refreshing performance metrics for banking operations
• Increasing the conversion rate of consumer loans
• Enterprise-wide process reengineering for a multilateral bank
• Delivering leadership development programs for a Swiss company
• Improving customer experience for a quick-service restaurant chain
• Mapping and analyzing the customer journey for a major retailer
• Reengineering business processes in finance operations
• Enhancing the productivity of the sales force
• Redesigning processes to address service gaps
• Boosting the performance of a shared services centre
• Improving the cost-to-income ratio in retail banking
• Unifying organizational culture across multiple hospitals in a healthcare institution
• Creating high-performance teams within a multilateral bank