The philosophy behind his writing and his books is to share his experiences and learning

Dubai

Ten Lessons from Ten Business Moments & Trends of 2023

The business landscape of 2023 was a mixed bag, offering both bouquets of roses and thorns. Ten moments stand out, not just for their headlines, but for the lessons they whisper.

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Top three pre-process transformation actions to ensure success

When we talk about process transformation, what comes to our mind are the obvious elements that include process, technology,

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Demand, expectation and robots

Every business has always needed customers, but today they are impacting businesses much more than ever before.

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Operational Metrics – The five Fs which every small business should know

When an entrepreneur begins his journey, his focus is to manufacture products of high quality and make sure it's bought by large number of consumers.

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Lessons on Quality Management From Kobe Steel

Building a culture of quality requires top management to participate in quality initiatives

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6 Reasons Why Real-World Stores Are Here To Stay

Online portals can’t wipe them out.

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Spotlight: Developing a relationship with customers can be a game-changer for SMEs

Customer-centricity simply speaking means bringing customers at the centre of the enterprise and aligning strategies,

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Does A Company Really Care About Its Customers: These Three Instances Will Tell You

Organisations aspire to be customer-centric. They launch big transformation programs to try and align...

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Are Slackers Dragging Your Team Down?

Teams are an integral part of all organisations. Without an aligned team it's almost impossible...

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3 Ways In Which United Airlines Could Have Averted The David Dao Mess

The brutal "deplaning" of Dr David Dao from a United Airlines flight, which ended with him bleeding, bruised and concussed,

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5 Lessons From TV Journalist Natasha Exelby’s World-Famous Blooper

Earlier this month, a clip of Australian anchor Natasha Exelby went viral—blissfully unaware of the rolling camera...

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Four principles of organisational excellence which every small business should know

Embedding excellence is the aspiration of all small businesses.

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Narendra Modi And The Art Of Creating A ‘Sense Of Urgency’

After a long time India has a prime minister who has proven through both his words and actions...

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Three strategies that any small business can use to innovate

Innovation is the bedrock of all businesses. As is rightly said, if a business does not innovate,

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Is This A Lost Decade For Business Quality In India?

Quality has been a key pillar for enhancing India's competitiveness.

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5 Management Lessons From The Samajwadi Party Imbroglio

The recent developments in the Samajwadi Party are much like a Bollywood pot-boiler,

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‘Quality’, the biggest differentiator for your business: Why SMEs should take note

Irrespective of the type of an enterprise, quality is an anchor that gives credibility to a business.

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4 Lessons On Survival From 2016

The year 2016 was rather unlike the last few that preceded it,

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5 Lessons For The C-Suite From The Wells Fargo Banking Scandal

Wells Fargo had been a darling of sorts in the financial services world.

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4 Reasons Why Politicians Are So Liberal With Lies

We regularly come across politicians who lie or twist the truth. They lie on TV panels, they lie during rallies,

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3 Tactics That Helped Donald Trump Win Hearts And Influence People

The US election is finally over, and Donald Trump is going to lead the world's most powerful nation beginning 2017.

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3 Leadership Lessons From Tata’s Boardroom Coup Against Cyrus Mistry

Anyone who reads/watches the news is aware of how Cyrus Mistry was made to resign by the board as chairman of Tata Sons.

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4 Reasons Why The Tata Sons ‘Crisis’ Will Blow Over Soon—And Even Win Praise

So much is being written about the latest saga at Tata Sons-the unceremonious firing of chairman Cyrus Pallonji Mistry

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4 Communication Lessons From Hillary Clinton In The First US Presidential Debate

The first presidential debate on 26 September was widely watched all over the world,

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3 Aspects Of Workplace Culture That CEOs Should Make Their Business

While a CEO must focus on the hard stuff, there are a few "soft" things which they should never take off their radar.

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The One Value That All CEOs Need To Enshrine In Their Organization

While it's true that corporate values are determined by the organizational aspiration,

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3 Fatal Traps That Can Trip Up The Best Leadership Teams

Are you a part of a leadership team where meetings and discussions are always smooth?

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4 Communication Lessons That Business Leaders Can Take From Donald Trump

While some critics say Donald Trump is "incoherent" his message is certainly getting across to large numbers of people.

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5 Deadly Habits Of Bosses That Kill The Trust Of Employees

As a boss and a leader, never take the trust of your teams for granted.

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7 Reasons Why Leaders Shed Tears in Public

Two decades or so ago, there was an unsaid rule about showing emotions in public: don't do it.

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4 Things That Every CEO Should Learn From KV Kamath

My impressions of KV Kamath are from my stint at ICICI Bank from 2002 to 2010.

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3 Lessons On Change Management From The Stories Of Alan Kurdi, Alexis Tsipras And COP21

The past year was filled with stories and insights on passion, persistence, perseverance,

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3 Leadership Lessons From Modi’s Surprise Visit To Lahore

Whether or not Modi's visit will thaw the relationship between two nations or not,

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5 Takeaways Lean Leaders can Pick Up from India’s dynamic Prime Minister, Narendra Modi– PT II

In the second instalment of a two-part article, Debashis Sarkar, author

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5 Takeaways Lean Leaders can Pick Up from India’s Dynamic Prime Minister – Narendra Modi – PT I

Narendra Modi, the current Prime Minister of India, has just completed his first year in office on May 26th, 2015.

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5 things process excellence professionals can learn from nurses

In honour of the recent World Nursing Day, Debashis Sarkar looks at five things process excellence professionals can learn from nurses.

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Taking over as Process Excellence leader? Ten things you must do in the first 90 days

What you learn about your company in the first couple of months as Process Excellence leader

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13 Essentials of Coaching for Process Improvement

As organizations embark on their process improvement journey,

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Enablers for a Successful Lean Transformation

When you decide to embark on a Lean transformation, you must make sure that the right enablers of a successful deployment

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Despite the Recalls, Service Businesses Can Still Benefit from Adopting Toyota Practices

A lot has being written about Toyota and its ability to wade through the current crisis.

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360 Degree Metrics for Lean Transformation

While embarking on a holistic Lean transformation, I have seen practitioners struggle to come up with metrics.

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5S for a Service Business

5S as a tool has been leveraged by manufacturing companies for decades.

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15 Ways to Tell if You’re a Process Centric Company

Does your company leadership treat processes as strategic assets? If not,

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Challenges of Service Lean Implementation

Lean implementation can be quite challenging in a service organization.

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What is Lean in a Service Context?

Lean manufacturing has been around for quite sometime.

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