The philosophy behind his writing and his books is to share his experiences and learning

Dubai

Taking over as Process Excellence leader? Ten things you must do in the first 90 days

What you learn about your company in the first couple of months as Process Excellence leader

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13 Essentials of Coaching for Process Improvement

As organizations embark on their process improvement journey,

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Enablers for a Successful Lean Transformation

When you decide to embark on a Lean transformation, you must make sure that the right enablers of a successful deployment

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Despite the Recalls, Service Businesses Can Still Benefit from Adopting Toyota Practices

A lot has being written about Toyota and its ability to wade through the current crisis.

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360 Degree Metrics for Lean Transformation

While embarking on a holistic Lean transformation, I have seen practitioners struggle to come up with metrics.....

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5S for a Service Business

5S as a tool has been leveraged by manufacturing companies for decades.

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15 Ways to Tell if You’re a Process Centric Company

Does your company leadership treat processes as strategic assets? If not,

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Challenges of Service Lean Implementation

Lean implementation can be quite challenging in a service organization.

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What is Lean in a Service Context?

Lean manufacturing has been around for quite sometime.

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