Change Management Archives - Debashis Sarkar

Ten Lessons from Ten Business Moments & Trends of 2023

The business landscape of 2023 was a mixed bag, offering both bouquets of roses and thorns. Ten moments stand out, not just for their headlines, but for the lessons they whisper.

Top three pre-process transformation actions to ensure success

When we talk about process transformation, what comes to our mind are the obvious elements that include process, technology,

Five process excellence areas to focus on in a Covid-19 world

The last few months have changed our lives with large numbers of people working from home under lockdown

Demand, expectation and robots

Every business has always needed customers, but today they are impacting businesses much more than ever before.

Operational Metrics – The five Fs which every small business should know

When an entrepreneur begins his journey, his focus is to manufacture products of high quality and make sure it's bought by large number of consumers.

Lessons on Quality Management From Kobe Steel

Building a culture of quality requires top management to participate in quality initiatives

Three Reasons Why Customers Are Not Always Right

We all know the famous quote, “The customer is always right.”

6 Reasons Why Real-World Stores Are Here To Stay

Online portals can’t wipe them out.

Does A Company Really Care About Its Customers: These Three Instances Will Tell You

Organisations aspire to be customer-centric. They launch big transformation programs to try and align...

Here Are 7 Reasons Why Teams Often Leak Information

In recent days we have been reading about leaks from the White House.

5 Lessons From TV Journalist Natasha Exelby’s World-Famous Blooper

Earlier this month, a clip of Australian anchor Natasha Exelby went viral—blissfully unaware of the rolling camera...

5 Not-So-Obvious Strategies For Better Problem Solving

Problem solving is an integral part of all business organisations.

10 Reasons Why Employees Don’t Follow Organisational Processes

Processes are an integral part of all enterprises. And as I mentioned in one of my earlier pieces,

Four principles of organisational excellence which every small business should know

Embedding excellence is the aspiration of all small businesses.

Narendra Modi And The Art Of Creating A ‘Sense Of Urgency’

After a long time India has a prime minister who has proven through both his words and actions...

Is This A Lost Decade For Business Quality In India?

Quality has been a key pillar for enhancing India's competitiveness.

4 Questions Indian Manufacturing Should Ask After The US Bedsheet Scandal

As the India media got engrossed in demonetisation, the Tata boardroom battle and the US elections,

4 Lessons In Change Leadership From Modi’s ‘Surgical Strike’ On Black Money

The recent surgical strike on black money is truly a bold move. Not surprising, industry doyens,

7 Reasons Why Leaders Shed Tears in Public

Two decades or so ago, there was an unsaid rule about showing emotions in public: don't do it.

4 Things That Every CEO Should Learn From KV Kamath

My impressions of KV Kamath are from my stint at ICICI Bank from 2002 to 2010.

3 Lessons On Change Management From The Stories Of Alan Kurdi, Alexis Tsipras And COP21

The past year was filled with stories and insights on passion, persistence, perseverance,

5 Takeaways Lean Leaders can Pick Up from India’s dynamic Prime Minister, Narendra Modi– PT II

In the second instalment of a two-part article, Debashis Sarkar, author

5 Takeaways Lean Leaders can Pick Up from India’s Dynamic Prime Minister – Narendra Modi – PT I

Narendra Modi, the current Prime Minister of India, has just completed his first year in office on May 26th, 2015.

Taking over as Process Excellence leader? Ten things you must do in the first 90 days

What you learn about your company in the first couple of months as Process Excellence leader

The Eight Habits of Effective Process Excellence Leaders

A lot is written about process excellence, writes columnist Debashis Sarkar,

13 Essentials of Coaching for Process Improvement

As organizations embark on their process improvement journey,

Seven Signs Your Process Improvement Initiative Is Failing

Many companies start the process excellence journey with a bang, says Debashis Sarkar,

The Dos and Don’ts of Selecting the Right Projects for Lean Transformation

As a change agent driving Lean transformation, it’s not enough to just have the technical skills.

Dear Lean practitioner, remember you don’t know all

Lean agents making the transition to service industries should speak softly and carry a list of questions.

How to lose friends and alienate staff – a lean sponsor’s guide

What happens when management is not properly equipped to undertake a Lean Transformation?

Make Your Organization More Customer-Centric with the Kano Model

Looking at products and processes from a consumer’s point of view is critical for building a successful business.

The ABC’s of A3 Performance Improvement

Having introduced the basics of A3 problem solving over my last two columns,

The Seven A3 Problem Solving Steps in Detail

As I introduced A3 problem solving in my last column,

The A3 Problem Solving Way: An Introduction

As service companies dabble with various methods for addressing their business issues,

Despite the Recalls, Service Businesses Can Still Benefit from Adopting Toyota Practices

A lot has being written about Toyota and its ability to wade through the current crisis.

How the Trends of 2000-2009 Will Shape Performance Improvement in This New Decade

As 2010 ushers in, it’s time for us to look at the key trends that surrounded the ecosystem of all businesses.

Standardizing Service Processes through Lean: Is It Unthinkable?

This column of mine is triggered by the interesting debate that I saw in response to Tripp Babbitt’s article,

360 Degree Metrics for Lean Transformation

While embarking on a holistic Lean transformation, I have seen practitioners struggle to come up with metrics.

15 Ways to Tell if You’re a Process Centric Company

Does your company leadership treat processes as strategic assets? If not,

Challenges of Service Lean Implementation

Lean implementation can be quite challenging in a service organization.

Lean Services: Asia’s Preeminent Deployment Leader Gives Global Insights on Lean Six Sigma for Services

While Lean has been an effective process improvement method for the manufacturing industry,

The philosophy behind his writing and his books is to share his experiences and learning

Dubai