The philosophy behind his writing and his books is to share his experiences and learning

Dubai

Is This A Lost Decade For Business Quality In India?

Quality has been a key pillar for enhancing India's competitiveness.

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How small business owners can make their customers raving fans

All small businesses have an aspiration that their product or service should be so good that customers become raving fans.

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‘Quality’, the biggest differentiator for your business: Why SMEs should take note

Irrespective of the type of an enterprise, quality is an anchor that gives credibility to a business.

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4 Questions Indian Manufacturing Should Ask After The US Bedsheet Scandal

As the India media got engrossed in demonetisation, the Tata boardroom battle and the US elections,

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3 Lessons On Change Management From The Stories Of Alan Kurdi, Alexis Tsipras And COP21

The past year was filled with stories and insights on passion, persistence, perseverance,

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Taking over as Process Excellence leader? Ten things you must do in the first 90 days

What you learn about your company in the first couple of months as Process Excellence leader

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The Eight Habits of Effective Process Excellence Leaders

A lot is written about process excellence, writes columnist Debashis Sarkar,

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13 Essentials of Coaching for Process Improvement

As organizations embark on their process improvement journey,

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Seven Signs Your Process Improvement Initiative Is Failing

Many companies start the process excellence journey with a bang, says Debashis Sarkar,

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