The philosophy behind his writing and his books is to share his experiences and learning

Dubai

Value Contribution of Processes

In my last column we discussed the eight wastes of Lean. We also looked at the various examples from the service sector.

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15 Ways to Tell if You’re a Process Centric Company

Does your company leadership treat processes as strategic assets? If not,

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Challenges of Service Lean Implementation

Lean implementation can be quite challenging in a service organization.

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Lean Services: Asia’s Preeminent Deployment Leader Gives Global Insights on Lean Six Sigma for Services

While Lean has been an effective process improvement method for the manufacturing industry,

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