Huffington Post Archives - Debashis Sarkar

6 Reasons Why Real-World Stores Are Here To Stay

Online portals can’t wipe them out.

3 Reasons Why Scientists And Researchers Need Formal Leadership Training

Even brilliant minds need emotional intelligence and social competence.

Here Are Six Ways To ‘Bask In Reflected Glory’ In The Workplace

This is a word derived from the acronym, BIRG, which stands for - basking in reflective glory.

Does A Company Really Care About Its Customers: These Three Instances Will Tell You

Organisations aspire to be customer-centric. They launch big transformation programs to try and align...

Here Are 7 Reasons Why Teams Often Leak Information

In recent days we have been reading about leaks from the White House.

10 Good, Bad And Ugly Shades Of ‘Choice’ In Business

Choice is such a powerful concept. We all love it. When we have choice it gives us a sense of autonomy and control.

Use These Eight Guiding Principles To Build A Customer-Centric Company

Customers are the reason why businesses exist. Many businesses want to be customer-centric and spend time,

These Are The Two Things That Customers Expect From A Business

What do customers really want?

Are Slackers Dragging Your Team Down?

Teams are an integral part of all organisations. Without an aligned team it's almost impossible...

4 Lessons For Business Leaders From AAP’s Downhill Slide

The Aam Aadmi Party was an experiment that promised exceptional results.

Don’t Go Shopping When You Are Tired

You're tired and drained but you just had to go to the supermarket.

3 Ways In Which United Airlines Could Have Averted The David Dao Mess

The brutal "deplaning" of Dr David Dao from a United Airlines flight, which ended with him bleeding, bruised and concussed,

5 Lessons From TV Journalist Natasha Exelby’s World-Famous Blooper

Earlier this month, a clip of Australian anchor Natasha Exelby went viral—blissfully unaware of the rolling camera...

3 Subtle Ways To Persuade Your Team To Comply With Requests

Persuading a team, or just about anyone, to do something can be quite an uphill task.

5 Not-So-Obvious Strategies For Better Problem Solving

Problem solving is an integral part of all business organisations.

10 Reasons Why Employees Don’t Follow Organisational Processes

Processes are an integral part of all enterprises. And as I mentioned in one of my earlier pieces,

Narendra Modi And The Art Of Creating A ‘Sense Of Urgency’

After a long time India has a prime minister who has proven through both his words and actions...

How To Spot An Intellectually Toxic Person

We’ve all come across people who love to show off how much more they know than others.

6 Silver Linings Of Making An Error

Errors are never looked at in a positive light. Since childhood, we are taught to aim for perfection and avoid mistakes...

How To Not Serve Your Customers Deep-Fried Lizards

Recently, a pregnant woman found a fried lizard amidst her fries in a McDonald's outlet in Kolkata.

5 Business Process Lessons From The Oscars Goof-Up

I had written sometime back that 2016 was a year of the unexpected.

Three strategies that any small business can use to innovate

Innovation is the bedrock of all businesses. As is rightly said, if a business does not innovate,

7 Reasons Why People Around You Could Be Phubbing

Technology has quietly changed our lives, both for good and bad.

Is This A Lost Decade For Business Quality In India?

Quality has been a key pillar for enhancing India's competitiveness.

6 Reasons Why Forgetting The Bitterness of The Past Will Make Your Life Better

We often struggle to heal the wounds in our lives.

5 Management Lessons From The Samajwadi Party Imbroglio

The recent developments in the Samajwadi Party are much like a Bollywood pot-boiler,

4 Lessons On Survival From 2016

The year 2016 was rather unlike the last few that preceded it,

5 Lessons For The C-Suite From The Wells Fargo Banking Scandal

Wells Fargo had been a darling of sorts in the financial services world.

4 Reasons Why Politicians Are So Liberal With Lies

We regularly come across politicians who lie or twist the truth. They lie on TV panels, they lie during rallies,

How Coffee—And Cafés—Improve Productivity At Work

It's so true that a lot can truly be achieved over coffee. But why? That's the question I want to explore today.

4 Questions Indian Manufacturing Should Ask After The US Bedsheet Scandal

As the India media got engrossed in demonetisation, the Tata boardroom battle and the US elections,

4 Lessons In Change Leadership From Modi’s ‘Surgical Strike’ On Black Money

The recent surgical strike on black money is truly a bold move. Not surprising, industry doyens,

You’re Wrong If You Think Donald Trump Is ‘Authentic’

Before the US elections many writers talked about the "authenticity" of Donald Trump.

7 Reasons Why Donald Trump And Narendra Modi Should Not Be Compared

There have been reports in the media highlighting how Donald Trump and Narendra Modi have similar traits,

3 Tactics That Helped Donald Trump Win Hearts And Influence People

The US election is finally over, and Donald Trump is going to lead the world's most powerful nation beginning 2017.

3 Leadership Lessons From Tata’s Boardroom Coup Against Cyrus Mistry

Anyone who reads/watches the news is aware of how Cyrus Mistry was made to resign by the board as chairman of Tata Sons.

4 Reasons Why The Tata Sons ‘Crisis’ Will Blow Over Soon—And Even Win Praise

So much is being written about the latest saga at Tata Sons-the unceremonious firing of chairman Cyrus Pallonji Mistry

4 Communication Lessons From Hillary Clinton In The First US Presidential Debate

The first presidential debate on 26 September was widely watched all over the world,

5 Crucial Skills That No Customer Experience Professional Can Do Without

I recently chaired a two-day "Banker's Customer Experience Summit" in Dubai.

3 Reasons Why Companies Fail To Deliver The Right Customer Experience

Last week I was at a leading coffee chain at Indira Nagar in Bangalore for a quiet meeting with one of my clients. However,

3 Aspects Of Workplace Culture That CEOs Should Make Their Business

While a CEO must focus on the hard stuff, there are a few "soft" things which they should never take off their radar.

The One Value That All CEOs Need To Enshrine In Their Organization

While it's true that corporate values are determined by the organizational aspiration,

Do You Feel Incompetent And Shaky At Work? You May Have A Toxic Boss

The self-centredness and obnoxiousness of a toxic leader have an adverse impact on everyone at work.

3 Fatal Traps That Can Trip Up The Best Leadership Teams

Are you a part of a leadership team where meetings and discussions are always smooth?

4 Communication Lessons That Business Leaders Can Take From Donald Trump

While some critics say Donald Trump is "incoherent" his message is certainly getting across to large numbers of people.

5 Deadly Habits Of Bosses That Kill The Trust Of Employees

As a boss and a leader, never take the trust of your teams for granted.

7 Reasons Why Leaders Shed Tears in Public

Two decades or so ago, there was an unsaid rule about showing emotions in public: don't do it.

4 Things That Every CEO Should Learn From KV Kamath

My impressions of KV Kamath are from my stint at ICICI Bank from 2002 to 2010.

3 Lessons On Change Management From The Stories Of Alan Kurdi, Alexis Tsipras And COP21

The past year was filled with stories and insights on passion, persistence, perseverance,

3 Leadership Lessons From Modi’s Surprise Visit To Lahore

Whether or not Modi's visit will thaw the relationship between two nations or not,

The philosophy behind his writing and his books is to share his experiences and learning

Dubai