Does A Company Really Care About Its Customers: These Three Instances Will Tell You
Organisations aspire to be customer-centric. They launch big transformation programs to try and align...
Continue ReadingOrganisations aspire to be customer-centric. They launch big transformation programs to try and align...
Continue ReadingIn recent days we have been reading about leaks from the White House.
Continue ReadingChoice is such a powerful concept. We all love it. When we have choice it gives us a sense of autonomy and control.
Continue ReadingCustomers are the reason why businesses exist. Many businesses want to be customer-centric and spend time,
Continue ReadingTeams are an integral part of all organisations. Without an aligned team it's almost impossible...
Continue ReadingThe Aam Aadmi Party was an experiment that promised exceptional results.
Continue ReadingThe brutal "deplaning" of Dr David Dao from a United Airlines flight, which ended with him bleeding, bruised and concussed,
Continue ReadingPersuading a team, or just about anyone, to do something can be quite an uphill task.
Continue ReadingProblem solving is an integral part of all business organisations.
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