The philosophy behind his writing and his books is to share his experiences and learning

Dubai

10 Reasons Why Employees Don’t Follow Organisational Processes

Processes are an integral part of all enterprises. And as I mentioned in one of my earlier pieces,

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Four principles of organisational excellence which every small business should know

Embedding excellence is the aspiration of all small businesses.

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Narendra Modi And The Art Of Creating A ‘Sense Of Urgency’

After a long time India has a prime minister who has proven through both his words and actions...

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5 Business Process Lessons From The Oscars Goof-Up

I had written sometime back that 2016 was a year of the unexpected.

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Three strategies that any small business can use to innovate

Innovation is the bedrock of all businesses. As is rightly said, if a business does not innovate,

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Is This A Lost Decade For Business Quality In India?

Quality has been a key pillar for enhancing India's competitiveness.

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How small business owners can make their customers raving fans

All small businesses have an aspiration that their product or service should be so good that customers become raving fans.

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5 Lessons For The C-Suite From The Wells Fargo Banking Scandal

Wells Fargo had been a darling of sorts in the financial services world.

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4 Questions Indian Manufacturing Should Ask After The US Bedsheet Scandal

As the India media got engrossed in demonetisation, the Tata boardroom battle and the US elections,

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