5 Crucial Skills That No Customer Experience Professional Can Do Without
I recently chaired a two-day "Banker's Customer Experience Summit" in Dubai.
Continue ReadingI recently chaired a two-day "Banker's Customer Experience Summit" in Dubai.
Continue ReadingWhile a CEO must focus on the hard stuff, there are a few "soft" things which they should never take off their radar.
Continue ReadingWhile it's true that corporate values are determined by the organizational aspiration,
Continue ReadingAs a boss and a leader, never take the trust of your teams for granted.
Continue ReadingThe past year was filled with stories and insights on passion, persistence, perseverance,
Continue ReadingWhether or not Modi's visit will thaw the relationship between two nations or not,
Continue ReadingIn the second instalment of a two-part article, Debashis Sarkar, author
Continue ReadingNarendra Modi, the current Prime Minister of India, has just completed his first year in office on May 26th, 2015.
Continue ReadingIn honour of the recent World Nursing Day, Debashis Sarkar looks at five things process excellence professionals can learn from nurses.
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