The philosophy behind his writing and his books is to share his experiences and learning

Dubai

Lessons on Quality Management From Kobe Steel

Building a culture of quality requires top management to participate in quality initiatives

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Here Are 7 Reasons Why Teams Often Leak Information

In recent days we have been reading about leaks from the White House.

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3 Subtle Ways To Persuade Your Team To Comply With Requests

Persuading a team, or just about anyone, to do something can be quite an uphill task.

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5 Not-So-Obvious Strategies For Better Problem Solving

Problem solving is an integral part of all business organisations.

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10 Reasons Why Employees Don’t Follow Organisational Processes

Processes are an integral part of all enterprises. And as I mentioned in one of my earlier pieces,

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Four principles of organisational excellence which every small business should know

Embedding excellence is the aspiration of all small businesses.

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Narendra Modi And The Art Of Creating A ‘Sense Of Urgency’

After a long time India has a prime minister who has proven through both his words and actions...

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How To Spot An Intellectually Toxic Person

We’ve all come across people who love to show off how much more they know than others.

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6 Silver Linings Of Making An Error

Errors are never looked at in a positive light. Since childhood, we are taught to aim for perfection and avoid mistakes...

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How To Not Serve Your Customers Deep-Fried Lizards

Recently, a pregnant woman found a fried lizard amidst her fries in a McDonald's outlet in Kolkata.

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5 Business Process Lessons From The Oscars Goof-Up

I had written sometime back that 2016 was a year of the unexpected.

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Three strategies that any small business can use to innovate

Innovation is the bedrock of all businesses. As is rightly said, if a business does not innovate,

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7 Reasons Why People Around You Could Be Phubbing

Technology has quietly changed our lives, both for good and bad.

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6 Reasons Why Forgetting The Bitterness of The Past Will Make Your Life Better

We often struggle to heal the wounds in our lives.

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How small business owners can make their customers raving fans

All small businesses have an aspiration that their product or service should be so good that customers become raving fans.

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5 Management Lessons From The Samajwadi Party Imbroglio

The recent developments in the Samajwadi Party are much like a Bollywood pot-boiler,

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5 Lessons For The C-Suite From The Wells Fargo Banking Scandal

Wells Fargo had been a darling of sorts in the financial services world.

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How Coffee—And Cafés—Improve Productivity At Work

It's so true that a lot can truly be achieved over coffee. But why? That's the question I want to explore today.

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4 Questions Indian Manufacturing Should Ask After The US Bedsheet Scandal

As the India media got engrossed in demonetisation, the Tata boardroom battle and the US elections,

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4 Reasons Why The Tata Sons ‘Crisis’ Will Blow Over Soon—And Even Win Praise

So much is being written about the latest saga at Tata Sons-the unceremonious firing of chairman Cyrus Pallonji Mistry

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3 Aspects Of Workplace Culture That CEOs Should Make Their Business

While a CEO must focus on the hard stuff, there are a few "soft" things which they should never take off their radar.

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Do You Feel Incompetent And Shaky At Work? You May Have A Toxic Boss

The self-centredness and obnoxiousness of a toxic leader have an adverse impact on everyone at work.

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4 Communication Lessons That Business Leaders Can Take From Donald Trump

While some critics say Donald Trump is "incoherent" his message is certainly getting across to large numbers of people.

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5 Deadly Habits Of Bosses That Kill The Trust Of Employees

As a boss and a leader, never take the trust of your teams for granted.

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8 Wastes of Lean Manufacturing in a Services Context

Anything that does not add value to the customer is a waste. Waste only adds to time and cost.

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