6 Silver Linings Of Making An Error
Errors are never looked at in a positive light. Since childhood, we are taught to aim for perfection and avoid mistakes...
Continue Reading
The philosophy behind his writing and his books is to share his experiences and learning
Columns
How To Not Serve Your Customers Deep-Fried Lizards
Recently, a pregnant woman found a fried lizard amidst her fries in a McDonald's outlet in Kolkata.
Continue Reading
5 Business Process Lessons From The Oscars Goof-Up
I had written sometime back that 2016 was a year of the unexpected.
Continue Reading
Three strategies that any small business can use to innovate
Innovation is the bedrock of all businesses. As is rightly said, if a business does not innovate,
Continue Reading
7 Reasons Why People Around You Could Be Phubbing
Technology has quietly changed our lives, both for good and bad.
Continue Reading
Is This A Lost Decade For Business Quality In India?
Quality has been a key pillar for enhancing India's competitiveness.
Continue Reading
6 Reasons Why Forgetting The Bitterness of The Past Will Make Your Life Better
We often struggle to heal the wounds in our lives.
Continue Reading
How small business owners can make their customers raving fans
All small businesses have an aspiration that their product or service should be so good that customers become raving fans.
Continue Reading
5 Management Lessons From The Samajwadi Party Imbroglio
The recent developments in the Samajwadi Party are much like a Bollywood pot-boiler,
Continue Reading
