Demand, expectation and robots
Every business has always needed customers, but today they are impacting businesses much more than ever before.
Continue ReadingTag: Customer Experience
Operational Metrics – The five Fs which every small business should know
When an entrepreneur begins his journey, his focus is to manufacture products of high quality and make sure it's bought by large number of consumers.
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Three Reasons Why Customers Are Not Always Right
We all know the famous quote, “The customer is always right.”
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6 Reasons Why Real-World Stores Are Here To Stay
Online portals can’t wipe them out.
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Spotlight: Developing a relationship with customers can be a game-changer for SMEs
Customer-centricity simply speaking means bringing customers at the centre of the enterprise and aligning strategies,
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Does A Company Really Care About Its Customers: These Three Instances Will Tell You
Organisations aspire to be customer-centric. They launch big transformation programs to try and align...
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10 Good, Bad And Ugly Shades Of ‘Choice’ In Business
Choice is such a powerful concept. We all love it. When we have choice it gives us a sense of autonomy and control.
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Use These Eight Guiding Principles To Build A Customer-Centric Company
Customers are the reason why businesses exist. Many businesses want to be customer-centric and spend time,
Continue Reading
These Are The Two Things That Customers Expect From A Business
What do customers really want?
Continue Reading
Operational Metrics – The five Fs which every small business should know
When an entrepreneur begins his journey, his focus is to manufacture products of high quality and make sure it's bought by large number of consumers.
Continue Reading
Three Reasons Why Customers Are Not Always Right
We all know the famous quote, “The customer is always right.”
Continue Reading
6 Reasons Why Real-World Stores Are Here To Stay
Online portals can’t wipe them out.
Continue Reading
Spotlight: Developing a relationship with customers can be a game-changer for SMEs
Customer-centricity simply speaking means bringing customers at the centre of the enterprise and aligning strategies,
Continue Reading
Does A Company Really Care About Its Customers: These Three Instances Will Tell You
Organisations aspire to be customer-centric. They launch big transformation programs to try and align...
Continue Reading
10 Good, Bad And Ugly Shades Of ‘Choice’ In Business
Choice is such a powerful concept. We all love it. When we have choice it gives us a sense of autonomy and control.
Continue Reading
Use These Eight Guiding Principles To Build A Customer-Centric Company
Customers are the reason why businesses exist. Many businesses want to be customer-centric and spend time,
Continue Reading
These Are The Two Things That Customers Expect From A Business
What do customers really want?
Continue Reading
